Wafeeq - Access. Empower. Thrive.

Refund Policy

At Wafeeq, we are committed to providing high-quality educational content. We understand that sometimes a course may not meet your expectations, and we offer a fair refund policy to ensure your satisfaction.

Last updated: Jul 4, 2026
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CONTENT

Need help?

Our support team is available 24/7 for billing, account, and refund questions.

1. Overview

At Wafeeq, we are committed to providing high-quality educational content. We understand that sometimes a course may not meet your expectations, and we offer a fair refund policy to ensure your satisfaction.

2. Eligibility for Refund

You are eligible for a full refund if:

  • You request a refund within 7 days of purchase
  • You have completed 10% or less of the course content
  • No certificate has been issued for the course

3. Non-Refundable Items

  • Courses purchased with a promotional discount of 50% or more
  • Bundle purchases (partial refunds may be considered)
  • Courses where certificates have been issued

4. How to Request a Refund

Follow these steps to submit your refund request.

1

Log In

Log in to your account

2

Go to Refund Request

Go to the Refund Request page

3

Select Course & Reason

Select the course and provide the reason for refund

4

Submit

Submit your request

5. Processing Time

Refund requests are typically processed within 3-5 business days. Once approved, the refund will be credited to your original payment method within 7-14 business days, depending on your bank.

6. Contact Us

If you have any questions about our refund policy, please contact our support team.

Questions or concerns?

If you have any questions about this refund policy or need help with a refund request, our team is here to help.

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Wafeeq

Together We Make an Impact — Access, Empower & Thrive Through Sign Language 🤟

Empowering learners worldwide with quality education and professional certification.

+974 7774 5700[email protected]
5th Floor, Al Nasr Tower B, West Bay, Doha, Qatar

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Wafeeq

Together We Make an Impact — Access, Empower & Thrive Through Sign Language 🤟

Empowering learners worldwide with quality education and professional certification.

+974 7774 5700[email protected]
5th Floor, Al Nasr Tower B, West Bay, Doha, Qatar

Quick Links

  • Home
  • Courses
  • Dictionary
  • Events
  • About
  • Contact
  • Pricing

Support

  • FAQ
  • Articles
  • Be a Lecturer
  • Support

Legal

  • Terms of Use
  • Privacy Policy
  • Refund Policy
  • Video Recording Terms

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